Roster Portal Privacy Policy

1. Our Commitment To Privacy

Your privacy is important to us. We aim to maintain a safe and secure system of handling your personal individual information, whilst still providing access to your personal information when required. For this reason, we ensure that your personal information is handled in strict compliance with the Commonwealth Government’s National Privacy Principles as contained in the Privacy Act 1988 (Cth) including the Australian Privacy Principles ("APPs") and applicable privacy regulations.

Further information on Australian Privacy laws is available from the Privacy Commissioner’s web site located at

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

2. The Information We Collect:

We will normally collect directly from you any information we have about you, by means of your contact with us when making an enquiry or when you require access to the Roster Portal services at our website We are unlikely to receive information about you from third parties, but if there is some occasion upon which we do and if we wish to use such information for any reason other than for supplying you with further information, we will let you know.

We only collect personal information that is necessary for us to carry on our business functions. What information we collect depends upon the nature of our dealings with you. You should be aware that we may use your telephone number, postal or email address to contact you in the future.

We do not collect sensitive information as defined under the Privacy Act 1988 (Cth), such as racial or ethnicity information, political opinions or associations, criminal records or health information.

For General Enquiries, the information we receive from the public or Business Owners seeking any information regarding the operation, cost or general information regarding the functions of Roster Portal is limited to your name, business address, email address, phone number and the nature of the enquiry.

This information is necessary for us to determine if the Roster Portal system can assist and benefit the enquirer. In the event that Roster Portal is unable to assist the enquirer, this information is not distributed to any third party for any reason or purpose.

For Roster Portal Clients, the types of personal information collected at these pages are your name, your billing details, your ABN or ACN, your Manager's name, mobile number and email address, and Staff contact information including name, phone number, email address, date of birth as well as staff wages.

3. The Information We DO NOT Collect:

We will never ask for Credit or Debit Card Information as Stripe or PayPal handles all credit card transactions.

4. The Way We Use Information:

Roster Portal will only use your personal information for the reasons we collected it. Unless we have first obtained your consent, these reasons and the parties to whom we might disclose it will be reasonably apparent to you when we collect your information and our use and disclosure of that information will only be for our business activities.

We use the information you provide about yourself, business or staff members when we set up a Roster Portal for your use and subject to the Roster Portal terms and conditions. We do not share this information with outside parties except to the extent necessary to complete that order or as detailed below.

We use the information you provide about yourself, business or staff members only to assist in the accurate application of your roster and wage related functions. We do not share this information with outside parties unless you have permitted us to do so.

Roster Portal will use return email addresses to answer any email that we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive a phone call from one of our Client Support members as well as receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Any other use or disclosure we make of your personal information will only be as required by law or permitted by the Privacy Act 1988 (Cth).

5. Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We will take all reasonable steps to:

  • make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
  • protect the information from misuse, loss or unauthorised access, modification or disclosure both physically and through computer security methods;
  • destroy or permanently de-identify the information if it is no longer needed for any purpose.

6. Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

It is highly recommended that the mobile number and email address listed for any Admin is their own and that they are aware that any communication they may send using Roster Portal, such as SMS and email, will appear to have originated from them.

7. How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your password protected Member section and view or correct your information. We use this procedure to better safeguard your information.

If you would like access to any records of personal information we have about you or if you believe any information we have about you requires correction, please contact our privacy officer at or 1300 779 399.